Reforming public transport to make travel accessible for all

The Albanese Government is reforming disability standards to help make public transport more accessible.

This is the first major reform to the Transport Standards since they were introduced over 20 years ago and comes after a long period of consultation.

The new standards will improve accessibility and support independent travel for a range of users meaning they can plan and undertake their journeys with a greater level of certainty.

People will be able to get information in accessible formats including timetables and updates about disruptions in a way that meets best practice design principles for accessibility.

Onboard next-stop information will need to be provided through signage and audio announcements.

Passenger safety when getting on board public transport will also improve with vertical edge barriers required for portable boarding ramps to allow those who use mobility aids or wheelchairs to get on board more safely.

Taxi rank infrastructure will need to increase the ratio of accessible taxi rank spaces available for use by wheelchair accessible taxis.

Public transport staff will get to ensure staff understand their roles and responsibilities under the Transport Standards.  

The Transport Standards will be amended to reflect the new legal requirements for public transport operators and providers. More information will be available to users and operators and providers of public transport in the lead up to the updated Transport Standards coming into effect.

At the same time, the Australian Government has been consulting specifically on access to aviation services through the Aviation White Paper process.

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