Audi and Volkswagen agree to conduct voluntary recalls

Media Release

PF007/2015

09 October 2015

Following the Commonwealth Government's discussions with Audi and Volkswagen Australia, the two companies have announced today that they have commenced voluntary recalls for vehicles fitted with emission defeat devices.

Minister for Territories, Local Government and Major Projects Paul Fletcher said that this was an appropriate step and the Australian Government expected Audi and Volkswagen Australia to keep it informed as the process continued.

Mr Fletcher said it was disappointing that Audi and Volkswagen Australia had today announced that the number of vehicles affected was higher than they had previously publicly announced.

"Audi and Volkswagen need to ensure that numbers are finalised and all affected consumers are notified as soon as possible," Mr Fletcher said.

"The Australian Competition and Consumer Commission (ACCC) is currently investigating whether Volkswagen and Audi exposed consumers to false, misleading or deceptive representations."

The presence of emissions defeat devices may be a breach of the Australian Design Rules under the Motor Vehicle Standards Act 1989. The Australian Design Rules are also covered by Australian Consumer Law (ACL) as mandatory safety standards.

Volkswagen and Audi owners with questions regarding their vehicles can refer to the Audi Australia or Volkswagen Australia websites or ring the helplines listed below:

VW Australia: www.volkswagen.com.au; www.volkswagen-commercial.com.au phone: 1800 607 822
Skoda:
www.skoda.com.au phone: 1800 607 540
Audi Australia:
www.audi.com.au phone: 1800 502 834